Appointments, end to end
New bookings, reschedules, and cancellations captured as confirmed requests in one queue for your desk — so the diary stays the source of truth and nothing lives on a sticky note.
Corsift Voice · dental practices
The AI receptionist your dental practice can actually defend.
Every missed call during surgery hours is a patient who books elsewhere. Corsift Voice answers every ring: it takes booking and reschedule requests properly, answers patient questions from a knowledge base your practice manager approved — and flags anything clinical urgent for a person to call back.
What it handles on a dental practice's line
Reception is where it starts. The agent speaks to patients, answers their questions, and connects to your systems to get things done.
New-patient enquiries
Fees, plans, availability, and registration — answered from approved answers, with details captured for your front desk to follow up.
The 8am surge and lunchtime closures
The agent takes every concurrent call, so the mother booking a check-up at 1pm never hits voicemail.
Emergencies flagged, instantly
Pain, swelling, trauma: your handoff rules stop the agent, take the details, and flag the call urgent at the top of your console — and the trace shows exactly where.
Out-of-hours cover
Evenings and weekends answered with your approved out-of-hours guidance instead of an answering machine.
Recall and follow-up questions
Hygiene recalls, treatment-plan questions, and payment queries handled without holding your team's morning hostage.
Governance your CQC evidence folder will like
Dental phones carry patient data. Corsift Voice is built so you can prove what was said, without storing what shouldn't be kept.
- It only says what you approved. Every answer on the line comes from knowledge your practice signed off. No knowledge match, no improvised answer.
- No transcript stored, by design. Calls are described by their mechanics — timings, knowledge hits, handoffs — not their words. A deliberate patient-confidentiality posture.
- Declared deployment boundaries. The processing region, subprocessors, transcript policy, redaction scope and evidence available are documented during onboarding.
Common questions
Can it book directly into our practice management system?
Not directly yet. Booking and reschedule requests land as a clean, confirmed queue in your console for the desk to enter, rather than a scribbled message. Direct practice-system connections are being added and are confirmed during onboarding before any use.
What happens when a patient is in pain?
Your handoff rules decide, and they're absolute: distress, clinical questions, or a request for a human makes the agent stop, take the patient's details, and flag the call urgent for an immediate callback. The trace shows exactly where and why the handoff happened.
Is patient data safe?
The deployment region, subprocessors, transcript policy, redaction scope and known product boundaries are documented during onboarding and in the applicable service schedule.
Put a governed agent on your practice's line
Early access onboarding with our team: your knowledge, your handoff rules, live within days. Bring a month of call stats and leave with a price.
Book a 20-minute Voice walkthrough